CERN IT Governance

A modern telephony system at CERN

Properties3
descriptionThe announcement of CERNphone and the retirement of the Alcatel exchange.
urlhttps://home.cern/modern-telephony-system-cern/
kindofficial-announcement

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A modern telephony system at CERN

CERN’s announcement of the migration to CERNphone (February 2022).

What it anchors

  • CERNphone replaced the fixed phones on the ageing Alcatel PABX, alongside TONE, developed in-house to take over the exchange’s functions.
  • Available for Android and iOS, and for Windows, macOS and Linux desktops.
  • Migration ran progressively through 2022, scheduled to complete by mid-2023.

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