CERN IT Governance

itsm

9 items with this tag.

  • Aug 12, 2026

    Service management

    • itsm
    • type/topic
  • Aug 12, 2026

    Event management through GNI

    • itsm
    • operations
    • type/concept
  • Aug 12, 2026

    The ITIL processes

    • itsm
    • type/concept
  • Aug 12, 2026

    The service catalogue (SE/FE)

    • governance
    • itsm
    • type/concept
  • Aug 12, 2026

    The Service Desk

    • itsm
    • type/service
  • Aug 12, 2026

    The accountability model

    • itsm
    • type/concept
  • Aug 12, 2026

    ServiceNow at CERN

    • itsm
    • type/service
  • Aug 12, 2026

    The status boards

    • itsm
    • type/service
  • Aug 12, 2026

    GGUS

    • grid
    • itsm
    • type/service

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